BJ Baje Privacy Policy – How We Protect Your Data in Pakistan

01Who We Are

BJ Baje operates the online gaming and sports betting platform accessible at bjbaje.ws. When this Privacy Policy refers to "BJ Baje," "we," "us," or "our," it means the operator of the BJ Baje platform and any associated services, including the live score tracker, card game rooms, Ludo games, and all betting markets available on the platform.

BJ Baje is the data controller for the personal information processed under this policy. That means we are responsible for deciding how and why your data is used. If you have any questions about how BJ Baje handles your data, our point of contact is support@bjbaje.ws.

This Privacy Policy applies to all users of the BJ Baje platform — including registered account holders, visitors who browse the site without registering, and players who access BJ Baje via any mobile interface. By using any part of the BJ Baje platform, you acknowledge that you have read and understood this policy.

02Data We Collect from You

BJ Baje collects personal data in several ways depending on how you interact with the platform. Here is a clear breakdown of what we collect and when:

2.1 Registration Data

When you create a BJ Baje account you provide us with:

• Your full name (as it appears on your CNIC or other identity document)
• Your Pakistani mobile number, used for OTP verification and account communications
• Your date of birth, which we use to verify that you meet the minimum age requirement of 18 years
• A username and password of your choosing

2.2 Identity Verification (KYC) Data

When you request a withdrawal above Rs 10,000 or when BJ Baje initiates a KYC check for any reason, we may collect:

• A copy of your CNIC (front and back)
• A selfie photograph taken at the time of verification
• Proof of payment method ownership — for example, a screenshot showing your name on your Easypaisa or JazzCash account

2.3 Financial Transaction Data

Every deposit and withdrawal you make on BJ Baje is logged. This includes the amount, the payment method used, the timestamp, and the reference number provided by your payment provider. BJ Baje does not store full card numbers or mobile wallet PINs — these are handled by our payment processing partners using industry-standard encryption.

2.4 Gameplay & Betting Activity Data

BJ Baje maintains a complete record of your betting and gaming activity on the platform. This includes every bet placed, the market, the odds, the stake, the outcome, every card game session entered, and your activity in Ludo rooms. This data is used for account management, dispute resolution, responsible gaming monitoring, and statistical analysis to improve the platform.

2.5 Technical & Device Data

When you visit or use the BJ Baje platform, we automatically collect certain technical information including your IP address, device type and model, operating system version, browser type, screen resolution, and session duration. This data is collected for security purposes, fraud prevention, and to optimise the BJ Baje experience across different devices — particularly the Android phones that most of our Pakistani players use.

2.6 Communications Data

If you contact BJ Baje's support team — by email, live chat, or any other channel — we retain a record of that communication including your messages and our responses. This is used for quality assurance, dispute resolution, and to help us assist you more effectively if you contact us again.

03How BJ Baje Uses Your Personal Data

BJ Baje uses your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with why it was originally collected, and we never sell your personal data to third parties for their own marketing or profiling activities.

• Account management: Creating and maintaining your BJ Baje account, verifying your identity, processing your login, and managing your account settings and preferences.
• Processing transactions: Handling deposits, processing withdrawals to Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank accounts, or Visa/Mastercard cards, and maintaining your transaction history.
• Delivering services: Providing access to cricket betting markets, PSL and football betting, card game rooms, Ludo games, and the live cricket score tracker that form the BJ Baje platform.
• Fraud prevention and security: Detecting and preventing unauthorised account access, identifying and investigating potential fraud or money laundering, and protecting the integrity of the BJ Baje platform for all users.
• Responsible gaming: Monitoring player activity patterns to identify potential problem gambling behaviour, applying self-imposed limits requested by players, and enforcing age verification requirements.
• Customer support: Responding to your queries, resolving disputes, and providing technical assistance.
• Legal compliance: Meeting obligations under applicable laws and cooperating with regulatory and law enforcement authorities when legally required to do so.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use BJ Baje and to improve the platform's features, performance, and user experience.
• Communications: Sending you account notifications, transaction confirmations, security alerts, and — with your consent — promotional messages about BJ Baje offers and features.

04Legal Basis for Processing Your Data

BJ Baje processes your personal data on the following legal grounds:

• Contract performance: Processing that is necessary to deliver the services you signed up for — account creation, accepting bets, processing withdrawals, providing game access. Without this processing, BJ Baje cannot operate your account.
• Legal obligation: Processing required to comply with applicable law — including financial record-keeping, age verification, anti-money-laundering checks, and cooperation with law enforcement requests.
• Legitimate interests: Processing undertaken for BJ Baje's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and anonymised analytics.
• Consent: Where you have given explicit consent — most notably for receiving marketing communications from BJ Baje. You can withdraw this consent at any time without affecting the lawfulness of prior processing.

05Sharing Your Personal Data

BJ Baje does not sell, rent, or trade your personal data to any third party. We share your data only in the following circumstances and only to the extent necessary:

5.1 Payment Processors

When you make a deposit or withdrawal, BJ Baje shares the necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, the relevant bank for IBFT transfers, or the card network for Visa/Mastercard transactions. The payment processor receives only what is needed to process the specific transaction. Your BJ Baje betting history and game activity is never shared with payment processors.

5.2 Identity Verification Services

BJ Baje may use third-party KYC service providers to verify your identity documents. These providers process your KYC data under strict data processing agreements and are not permitted to use your data for any purpose other than the verification they have been engaged to perform.

5.3 Fraud Prevention Services

BJ Baje uses fraud detection and prevention tools that may process certain account and device data to identify potentially fraudulent activity. These services operate under data processing agreements and are used solely to protect the BJ Baje platform and its players.

5.4 Legal and Regulatory Authorities

BJ Baje will disclose personal data to law enforcement, regulatory bodies, or other government authorities when required to do so by applicable law, court order, or lawful request. We will comply with such requests but will, where legally permissible, inform you that such a disclosure has been made.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of BJ Baje's business, player data may form part of the transferred assets. In such circumstances, BJ Baje will ensure that the receiving entity is bound by privacy obligations at least as protective as those in this policy and will notify affected players.

06Payment Data & Financial Security

BJ Baje treats financial data with the highest level of care. When you make a deposit via Easypaisa or JazzCash, the mobile wallet authentication happens within your provider's own app — BJ Baje never sees your wallet PIN or mobile banking password. Similarly, when you use a Visa or Mastercard, your full 16-digit card number is processed by the payment gateway, not stored on BJ Baje servers.

What BJ Baje does store is a transaction record: the amount, timestamp, payment method type (for example, "Easypaisa"), and the transaction reference number. This is the minimum needed to maintain your account balance accurately and to assist you if a transaction is disputed.

All financial records on BJ Baje are encrypted at rest using industry-standard AES-256 encryption and transmitted over TLS-secured connections. Access to financial records within BJ Baje's internal systems is restricted to authorised personnel only, on a strict need-to-know basis.

07Cookies & Tracking Technologies

BJ Baje uses cookies and similar tracking technologies to provide a functional platform experience. A cookie is a small text file placed on your device when you visit a website. Cookies are not viruses and cannot access other files on your device.

BJ Baje uses the following categories of cookies:

You can manage most cookie preferences through your browser settings. Note that disabling essential or security cookies may prevent some features of BJ Baje from working correctly. You cannot opt out of essential and security cookies while remaining logged in to your account.

BJ Baje does not use third-party advertising cookies or participate in cross-site behavioural advertising networks. The only tracking on BJ Baje is for operational, security, and platform improvement purposes.

08How Long We Keep Your Data

BJ Baje retains personal data only for as long as it is necessary for the purposes it was collected, or for as long as required by applicable law. The retention periods applicable to different categories of data are shown in the table in Section 2.

Financial transaction records are retained for a minimum of 7 years to comply with financial record-keeping obligations. KYC documents are retained for 5 years from the date of submission. Betting and gaming activity records are kept for the duration of your account plus 3 years after closure.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised statistical data derived from your activity — where it is no longer possible to identify you — may be retained indefinitely for analytical purposes.

If you close your BJ Baje account voluntarily, your data is not immediately deleted. It is retained for the applicable retention period from the date of account closure. This is necessary for compliance and to handle any retrospective disputes or regulatory inquiries. After the retention period expires, your identifiable data is permanently deleted.

09Your Data Rights

As a BJ Baje player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at support@bjbaje.ws with your account username and a clear description of your request. We will respond within 30 days.

10Children's Privacy

BJ Baje is an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires age confirmation, and BJ Baje actively uses age verification checks to identify and close accounts belonging to underage individuals.

If you are a parent or guardian and you believe that a person under 18 has registered on BJ Baje, please contact us immediately at support@bjbaje.ws. Upon confirming the issue, we will close the account and delete the associated personal data without delay. Any balance held in the account at the time of closure will be processed in accordance with our legal obligations.

BJ Baje encourages parents and guardians to use parental control software to prevent children from accessing gaming and betting websites. Information about available tools is provided on our Responsible Gaming page.

11How BJ Baje Secures Your Data

BJ Baje implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:

• TLS encryption on all data in transit between your device and the BJ Baje platform. The padlock in your browser's address bar confirms this is active.
• AES-256 encryption applied to sensitive data at rest — including KYC documents, financial records, and account credentials stored in BJ Baje's databases.
• Two-factor authentication (2FA) available for all BJ Baje accounts. We strongly recommend enabling this from your account security settings, particularly if you use the same device for banking and gaming.
• Access controls that restrict internal access to player data on a strict need-to-know basis. BJ Baje staff are subject to background checks and confidentiality obligations.
• Regular security audits conducted by internal and external security specialists to identify and address potential vulnerabilities before they can be exploited.
• Intrusion detection systems that monitor the BJ Baje platform 24/7 for suspicious access patterns and potential data breaches.

Despite these measures, no internet platform can guarantee 100% security. If BJ Baje becomes aware of a security breach that poses a risk to your personal data, we will notify you promptly by the contact details held on your account and take all reasonable steps to contain and address the breach.

12Changes to This Privacy Policy

BJ Baje may update this Privacy Policy periodically to reflect changes in our data practices, the services we offer, or applicable legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

When we make material changes to this policy — changes that significantly affect how we process your personal data or your rights in relation to it — we will notify registered BJ Baje players by sending a notification to the mobile number or email address associated with their account. We will also display a prominent notice on the BJ Baje platform for a reasonable period.

Your continued use of BJ Baje after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept a material change, you should close your account before the revised policy comes into effect.

13Contact Us & Privacy Complaints

If you have any questions about this Privacy Policy, about how BJ Baje processes your personal data, or if you wish to exercise any of your data rights, please contact us:

If you submit a data rights request, please include your BJ Baje username and a description of what you are requesting. We may need to ask for proof of identity before we can process certain requests — this is to protect your account from requests made by unauthorised third parties.

If you are not satisfied with how BJ Baje has handled a privacy concern after raising it with us directly, you have the right to escalate the complaint to the relevant data protection authority. BJ Baje takes privacy complaints seriously and will cooperate fully with any regulatory investigation.